How much does this cost?
Pricing is based on compressed data stored on our server not the expanded data on your computer. On average you can expect a 50% compression rate. Keep in mind, you only want to backup your data, not the programs.
What do I need to use your service?
You need a broadband Internet connection.
What is my data and where is it?
Your data is word documents, accounting files, databases, spread sheets, pictures, and anything that you enter or that is unique to you. Our technicians will visit your site, find where your data is being stored, and include it in the backup.
How does it work?
We install a small program on your computer. We setup that program and tell it what files need to be backed up and when to back them up. Normally the backup is scheduled to occur during the night. Once the schedule is set, everything is automatic. We can backup any size database / file and any amount of data. Data is compressed, encrypted, and sent to our server where it is stored.
What about Security?
You create an encryption key. This is a word, a phrase, or whatever you want it to be. All data backed up to our server will be encrypted using that key before it leaves your computer. You are the only one that knows the key. Without the key, the data is useless and can not be decrypted. Don’t lose the key.
How fast is it?
When the program encounters a file for the first time, it compresses the file and sends it securely to our backup server. Once a file has been compressed and sent to the server, never again will we send that entire file to the server. All future changes to your files will result in only the changes within the files being sent to the server. When the changes are received by the server, they are applied to your backup files creating a complete up-to-date copy of your file system. This is called Fast Bit Technology. Only the changes to your data are compressed and sent. This reduces the amount of data sent by anywhere from 90% to 99%.
How reliable is it?
The transmission is monitored and examined automatically. An email is automatically sent letting you know the backup was successful or if there were any errors. Plus, you have access to the daily log of what was backed up and if there were any errors. Most errors occur from a document being left open.
What do I do if my computer crashes?
You have 24/7 access to your data. You can download your data at any time. We can also create a CD for you. Or you can bring in your computer and we can repair / replace it and reload the data for you.
